Updated: January 21, 2020
We use Hubspot, GoogleAdwords, Google Analytics and CallRail, which utilize cookies to identify the frequency of use of certain areas of our website and to identify preferences. The information that is generated by the cookies (including your truncated IP address) is used to analyze your use of the Site, compile reports on activity for us, and perform further services associated with Site and Internet use. The Cookie providers may also transmit this information to third parties where required by law or to the extent that third parties process these data on their behalf. You can deactivate Google Analytics using a browser add-on if you do not wish the analysis to take place. You can download the add-on here: www.tools.google.com/dlpage/gaoptout. We also collect information that you provide to us voluntarily. PRT collects the information that you provide to us when you:
Depending on the purpose, we may collect the following: name; email address; physical address; phone number; fax number; employer name and related details (such as whether it is a contractor or a government agency, etc.); job title; industry-related interests (such as topics or products); and service- or sales-related comments/questions. Providing this information is completely voluntary. Please do not submit to us any sensitive personal information.
We use the personal data we collect to respond to your inquiries, provide or enhance the services you request, provide updates and other important information related to your activity on and with the Site, inform you of new services or changes in services, inform you of products and services in which you may have interest, administer the Site, and for other legitimate business purposes. You will have the opportunity to opt out of any electronic marketing communications you may receive from us.
PRT is a global provider of products and services, and as such may need to share information with internal personnel and our affiliates located in different geographic locations, including in Europe, Japan and the United States. We may also share your personal data to third parties (within or outside your country of residence) who perform services on our behalf, including without limitation our technology providers and professional advisors, and our advertising partners who may send communications on PRT’s behalf. When you opt out of receiving communications from us, we may need to provide your contact information to such sponsors or third party providers to ensure you are excluded from their distribution list.
We may disclose information (within or outside your country of residence) if we have a good faith belief that disclosure is necessary by law or the legal process, to protect and defend our or others’ interests or property, or to enforce agreements you enter into with us.
PRT may disclose any information we have about you (including your identity) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Site, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) PRT’s rights or property, or the rights or property of visitors to or users of the Site. PRT reserves the right at all times to disclose any information that PRT deems necessary to comply with any applicable law, regulation, legal process or governmental request.
PRT also may disclose your information when PRT determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.
Your information may be transferred to another company (within or outside your country of residence) in connection with a merger or in the event that our business is acquired in whole or part by another company.
We may share aggregated and de-identified information with third parties (within or outside your country of residence) for analytical, research or other similar purposes. P
We rely on the following legal grounds to process your personal information:
Performance of services. We may need to collect and use your personal information to perform services and information that you request.
We retain the personal data we collect for so long as reasonably necessary to fulfill the purposes for which the data was collected and to perform our contractual and legal obligations. Notwithstanding the foregoing, we generally store contact information and email addresses until the user requests us to delete the information. We also periodically perform batch deletions of inactive records.
We take reasonable administrative, physical and technical precautions to protect your personal data and communications between us. This includes, when required or as we deem appropriate and feasible under the circumstances, encryption and written commitments from third parties that may have access to your data that they will protect the data with safeguards that are substantially equivalent to those used by PRT.
No Internet or e-mail transmission is ever fully secure or error free, however. We therefore cannot guarantee absolute security of your data, and we are not responsible for processes and networks that we do not control. Users assume the risk of security breaches and the consequences resulting from them. Please be careful in deciding what information you send to us via email or over the Internet.
Subject to local law, you may have additional rights under the laws of your jurisdiction regarding your personal data, such as the right to complain to your local data protection authority.
2. Your European Privacy Rights and Choices. If you reside or otherwise find yourself in the territory of Europe, your privacy rights under the European data protection law include:
3. California Disclosures
California “Shine the Light” Information-Sharing Disclosure: California residents may request a list of all third parties with respect to which we have disclosed any information about you for direct marketing purposes and the categories of information disclosed. If you are a California resident and want such a list, please send us a written request by email to firstname.lastname@example.org with “California Shine The Light Rights” in the subject line.
California Do Not Track Disclosure: We take commercially reasonable efforts to respond to Do Not Track browser settings in which case, the Site will not pre-populate forms and information from your visit will not be included in anonymized traffic and custom event data.
California Consumer Privacy Act (CCPA) Disclosures. The California Consumer Privacy Act is effective on January 1, 2020. As of that date, California residents have the right to request:
If you are an individual from the European Union, Canada or any other jurisdiction with laws or regulations governing personal data collection, use, and disclosure that differ from United States laws, please be advised that we may store the information we collect in the United States which is not deemed an “adequate jurisdiction” by the European regulatory authorities. Personal data may also be transferred from the country of your residence to other countries, including the United States.
PRT is located at:
111 Canfield Ave, Randolph, NJ 07869
Nick directly serves customers across the east coast, maintaining an on-site presence for technical consultations, product demonstrations and training.
Jerry directly serves customers across the Midwest, maintaining an on-site presence for technical consultations, product demonstrations and training.
Rich keeps his finger on the pulse of innovation in the sewer rehab sector, identifies technologies that can yield benefit to sewer rehabilitation companies and works with international manufacturers to tailor products for the U.S. market.
Steve Webster runs PRT's day-to-day operations, overseeing sales and support staff, parts and rental inventory, and the service team, as well as working with our partners to bring innovative new rehab technologies to market.
Josh directly serves customers across the South, maintaining an on-site presence for technical consultations, product demonstrations and training.