Home » Repair Request – Equipment Return Authorization

Repair Request

Please complete form below to request a shipping label for your PRT equipment repair.

Once we receive your equipment and it has been diagnosed, we will contact you with a cost estimate to complete the repair. We will need this estimate to be approved by the approving contact listed before proceeding with the repair.

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Return Material Authorization (RMA) Form

"*" indicates required fields

Contact Information

Address*
Contact Person*
Authorized Contact
Preferred Method of Contact
Repair Approver contact information - if different from above

Product Repair Information

Model Name / Problem*
Enter the model name, the serial # if known and the reason for the return. One piece of equipment per row, use the + icon to add additional rows if needed.
Model Name / Part No.
Serial Number if known
Reason for Return
 

Policies and Payment

Policies*
Shipping
Rush Fee / Pre-Approval

Your name below is your signature indicating all information is correct and you agree to the terms and conditions outlined in this document. If you are not the Approving Contact, that person will need to consent to any rush fees or pre-approvals, our Service team will reach out to them.
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